The online store www.smartbeestore.in (“Online Store”) & brand name “Smartbee” is owned and operated by EBBR Tradelink Private Limited, a private limited company incorporated under the laws of India having its registered office at 7th Floor, President Plaza, Above Kansar Thali, Opp. Vanita Vishram Ground, Ring Road, Surat, Gujarat – 395001 (INDIA).
Users are requested to read and understand the Policy very carefully before using or accessing the Online Store. Through this Policy, EBBR Tradelink Private Limited intends to convey the manner in which the user’s information is collated and used by EBBR Tradelink Private Limited while providing the services of the Online Store. This Policy is binding on every user of the Online Store and users who does not agree with the terms of this Policy should not use or access the Online Store.
EBBR Tradelink Private Limited reserves its right to change, edit, alter, amend, modify, review, revise or substitute this Policy with or without notice. By using the Online Store, the users signify they have carefully read, understood, and agree to be bound by this Policy and the users expressly and voluntarily accept this Policy including any change, modification, or substitution made to the Policy from time to time. EBBR Tradelink Private Limited reserves its right to refuse services to any user who does not accept or violate the terms of this Policy.
‘User information’ for the purpose of this Policy includes the user’s personal information that can be used to uniquely identify or contact a single person including name, email address, residential address, phone number, photograph, and other information collected by EBBR Tradelink Private Limited to provide specific services to the user through the Online Store. The user has the option not to provide User Information if the user wishes not to avail of the specific service for which the User Information is required.
If any user is providing any User Information on behalf of any corporation, company, institution, association, or other entity, the user should be authorized by such corporation, company, institution, association, or other entity to provide such information to EBBR Tradelink Private Limited.
EBBR Tradelink Private Limited collects information from the user when creating a user account or when the user is browsing for products, transacting an online purchase of products through the Online Store or while posting comments, uploading content or participating in any offers or contests, or availing special gifts or communicating with customer support by phone, email or otherwise.
EBBR Tradelink Private Limited receives, scrutinizes, and stores User Information for security and technical reasons such as IP address, login id, email address, password, devise connection information transaction history, date, time, and duration of the session on the Online Store.
EBBR Tradelink Private Limited automatically receives the URL of the site from which a user came and the site to which the user goes when the user leaves the Website. The Online Store receives the IP address of the user’s computer and the type of web browser a user is using, email patterns, etc. EBBR Tradelink Private Limited will occasionally ask the user to complete optional online surveys. These surveys may ask the user for contact information and demographic information (eg. zip code, age, or income level).
The user can add or update the User Information on a regular basis. When the user updates the User Information, EBBR Tradelink Private Limited will keep a copy of the prior version for its records.
USE OF INFORMATION & DISCLOSURE
EBBR Tradelink Private Limited may disclose aggregated information about the use of the Website, but it will never contain User Information that will identify a single user.
EBBR Tradelink Private Limited does not trade or sell User Information in any manner, except as specified in this Policy or if express consent is sought from the user.
EBBR Tradelink Private Limited understands that User Information is very crucial and is important for the user. The user agrees and acknowledges that the User Information is disclosed or shared with: (i) third party vendors for delivery of the products ordered through the Website, (ii) third-party service providers engaged by
EBBR Tradelink Private Limited to perform the services on EBBR Tradelink Private Limited’s behalf, (iii) third-party service providers for the purpose of the Web site’s security, maintenance, repair or other technical reasons.
EBBR Tradelink Private Limited may, if the user so chooses, send direct advertisement mailers to the user at the address given by the user. The user has the option to opt-out of this direct mailer by clicking on the unsubscribed link option attached to the e-mail.
EBBR Tradelink Private Limited respects the user’s privacy and if the user does not want to receive e-mail or other communications from EBBR Tradelink Private Limited, the user may inform the same to our customer care service.
SECURITY & USER RESTRICTION
EBBR Tradelink Private Limited implements standard measures to protect against unauthorized access to and unlawful interception of the User Information. However, no internet site can fully eliminate security risks.
EBBR Tradelink Private Limited endeavors to take all measures to protect the security, integrity, and confidentiality of the User Information against unauthorized breaches and hacking. For the purpose of checking possible vulnerabilities and attacks,
EBBR Tradelink Private Limited may conduct a periodical internal review of data and security measures on the Website.
EBBR Tradelink Private Limited may use such software as it determines is best for maintaining security. However the internet is not absolutely a secure environment, and the Website cannot ensure or warrant a 100% security of the User Information.
If any user is provided with any identification code, password, or any other piece of information as part of the Website’s security procedure, the user should treat such information as confidential, and the user should not disclose it to any third party including other users. To prevent third party’s access to the Website the user should sign out from the user account after availing of the services through the Website.
EBBR Tradelink Private Limited has the right to disable the identification code or password, whether chosen by any user or allotted by EBBR Tradelink Private Limited, at any time, if the user fails to comply with instructions or terms, conditions, or policies of EBBR Tradelink Private Limited.
The user is solely responsible for the activities that occur under the user’s account including the confidentiality of the user’s password and EBBR Tradelink Private Limited is not responsible for the same. While using and accessing the Website, the user is responsible for maintaining the confidentiality of the user’s account and for restricting access to the user’s computer or other system or equipment through which the user uses and accesses the Website.
Notwithstanding anything contained in this Policy or elsewhere,
EBBR Tradelink Private Limited shall not be held responsible for any loss, damage, or misuse of the User Information, if such loss, damage, or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” means any event that is beyond the reasonable control of
EBBR Tradelink Private Limited and includes, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, power failure, sabotage, computer hacking, unauthorized access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, breach of security and encryption.
THIRD-PARTY WEBSITES AND LINKS
EBBR Tradelink Private Limited is not responsible for any direct, indirect, solicited, or unsolicited communication made by any of these linked third-party websites or advertisers or their respective agents or representatives, to the users including by telephone, email, mobile phones, and facsimile.
EBBR Tradelink Private Limited does not have any control over the cookies or technologies that advertisers or websites may use and the user should contact them directly for more information about their privacy practices and policies.
Based on the User Information including the nature of products purchased by the user through the Online Store, EBBR Tradelink Private Limited may display personalized third-party advertisements on the Online Store. When the user clicks on the advertisement link, the third-party advertisers may assume that the user has met the criteria that were used to personalize the advertisement. The user acknowledges and agrees that in no event
EBBR Tradelink Private Limited is responsible for the user accessing the services of third-party advertisers or other websites.
The User Information resides in EBBR Tradelink Private Limited’s database for a certain period of time even after the user ceases to use or access the Online Store and in such cases, EBBR Tradelink Private Limited is not liable for any usage of the User Information after the user ceases to use or access the Online Store.
The Users agree and acknowledge that User Information collated through the Online Store could be stored and processed in any other country across the world. The users acknowledge that for effective provision of the Online Store’s services in respective territories including territories outside India, the User Information may be stored or processed by trusted third parties. Whenever the User Information is shared with trusted third parties in countries outside India, EBBR Tradelink Private Limited endeavors that the User Information is transferred in accordance with the applicable laws of India.
The user should be aware that the User Information or other data, the user provides to the Online Store for availing the services or transacting through the Online Store could be read, collected, or used by other users or third parties in which case the User Information might be used for sending unsolicited messages or communications for which EBBR Tradelink Private Limited is not responsible.
The user agrees and acknowledges EBBR Tradelink Private Limited’s right to utilize the user’s posts, contents, information, and other personal data for the purpose of providing services through the Online Store. The contents on the Website may contain comments, posts, and reviews posted by the users which may be public and searchable on the internet in which case the user’s comments, post reviews, and information and personal data provided to the Online Store may be viewed by other users and EBBR Tradelink Private Limited cannot guarantee that other users or third parties have not made copies of or used the ideas and information that the user has shared on the Online Store.
In case of any complaints or grievances, the user may contact the Grievance Officer as under:
Mr. Ahmed Noorani – email@example.com
GOVERNING LAW AND JURISDICTION
The terms and conditions of this Policy shall be governed by Indian Law and the courts in Ahmedabad shall only have exclusive jurisdiction to resolve any disputes.